{"id":118618,"date":"2023-04-16T14:45:49","date_gmt":"2023-04-16T12:45:49","guid":{"rendered":"https:\/\/shop.spider-point.com\/bestellvorgang\/"},"modified":"2026-08-21T12:06:23","modified_gmt":"2026-08-21T10:06:23","slug":"processus-de-commande","status":"publish","type":"page","link":"https:\/\/shop.spider-point.com\/fr\/processus-de-commande\/","title":{"rendered":"Processus de commande"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"118618\" class=\"elementor elementor-118618 elementor-90826\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e4834a8 e-flex e-con-boxed e-con e-parent\" data-id=\"e4834a8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ef1d91 elementor-widget elementor-widget-heading\" data-id=\"4ef1d91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Processus de commande<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b868fb2 elementor-widget elementor-widget-text-editor\" data-id=\"b868fb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>Comment commander chez Spider-Point ?<\/strong><\/h2><ol><li>S\u00e9lectionnez les produits que vous souhaitez commander en cliquant sur le bouton \"Ajouter au panier\". Votre s\u00e9lection sera ainsi ajout\u00e9e au panier. Vous pouvez modifier cette s\u00e9lection \u00e0 tout moment jusqu&rsquo;\u00e0 l&rsquo;envoi de votre commande, en changeant le nombre de produits, en supprimant la s\u00e9lection en cliquant sur la case \"Supprimer\" ou en annulant le processus de commande. En cliquant sur l&rsquo;ic\u00f4ne du panier en haut \u00e0 droite du menu, vous acc\u00e9dez au panier.<\/li><li>Veuillez vous connecter avec votre adresse e-mail et votre mot de passe si vous avez d\u00e9j\u00e0 un compte client, sinon veuillez vous enregistrer comme nouveau client. Vos donn\u00e9es sont collect\u00e9es, trait\u00e9es et utilis\u00e9es dans le respect des dispositions l\u00e9gales relatives \u00e0 la protection des donn\u00e9es. Il n&rsquo;est pas utilis\u00e9 \u00e0 d&rsquo;autres fins ni transmis \u00e0 des tiers.<\/li><li>Dans le tableau de bord \u00e0 gauche, vous pouvez mettre \u00e0 jour les donn\u00e9es correspondantes sous Adresse et d\u00e9tails du compte. En cliquant sur le bouton \"Passer \u00e0 la caisse\", vous passez \u00e0 l&rsquo;\u00e9tape suivante de la commande.<\/li><li>Pendant les \u00e9tapes suivantes de la commande, acceptez la <a href=\"https:\/\/shop.spider-point.com\/fr\/datenschutz\/\" target=\"_blank\" rel=\"noopener\">politique de confidentialit\u00e9<\/a>, les <a href=\"https:\/\/shop.spider-point.com\/fr\/allgemeine_geschaeftsbedingungen\/\" target=\"_blank\" rel=\"noopener\">conditions g\u00e9n\u00e9rales de vente<\/a> ainsi que les <a href=\"https:\/\/shop.spider-point.com\/widerruf\/\" target=\"_blank\" rel=\"noopener\">instructions de r\u00e9tractation<\/a> apr\u00e8s les avoir lues, et finalisez votre commande en cliquant sur le bouton \"Acheter maintenant\".<\/li><\/ol><h2>Suppl\u00e9ment pour petites quantit\u00e9s :<\/h2><p>Afin de couvrir nos frais d&rsquo;exploitation m\u00eame pour les petites commandes, nous appliquons un <strong>suppl\u00e9ment pour quantit\u00e9 minimale<\/strong> lorsque le montant de la commande est inf\u00e9rieur \u00e0 <strong>10,00 EUR*.<\/strong>  Cela nous permet de continuer \u00e0 vous offrir un service fiable et des d\u00e9lais de livraison rapides. Nous vous remercions de votre compr\u00e9hension !<\/p><h2><strong>Comment puis-je retourner des articles ?<\/strong><\/h2><p>T\u00e9l\u00e9chargez ici le <span style=\"color: #d10011;\"><strong><a style=\"color: #d10011;\" href=\"https:\/\/shop.spider-point.com\/wp-content\/uploads\/2026\/08\/SpiderPoint_Retoure_DE_EN.pdf\" target=\"_blank\" rel=\"noopener\">formulaire de retour<\/a><\/strong><\/span>.<\/p><p><strong>*tous les prix sont nets, hors taxes. TVA l\u00e9gale <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Processus de commande Comment commander chez Spider-Point ? S\u00e9lectionnez les produits que vous souhaitez commander en cliquant sur le bouton \"Ajouter au panier\". Votre s\u00e9lection sera ainsi ajout\u00e9e au panier. Vous pouvez modifier cette s\u00e9lection \u00e0 tout moment jusqu&rsquo;\u00e0 l&rsquo;envoi de votre commande, en changeant le nombre de produits, en supprimant la s\u00e9lection en cliquant [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":241,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-118618","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Processus de commande - Spider-Point<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.spider-point.com\/fr\/processus-de-commande\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Processus de commande - Spider-Point\" \/>\n<meta property=\"og:description\" content=\"Processus de commande Comment commander chez Spider-Point ? 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